Need to raise a concern? We’re here to assist you.
If something’s not quite right, we want to know about it so we can improve. You can get in touch with us to share your complaint in whatever way suits you best. By phone, email, live chat, post, or through a third-party service.
- If a technical issue occurs, providing screenshots can help us speed up the process for you.
- If your Customer Service Agent cannot resolve your complaint immediately, they will send it to our dedicated team for a more thorough investigation on your behalf.
- Once escalated, you will receive an email containing your Complaint Reference Number, which will be used for reference.
To make sure your issue reaches the right team and is handled as quickly as possible, please send your written complaint using one of the provided options below:
Email: help@baroneracing.com
Live Chat: Experience our swift and efficient Live Chat
Post: Bar-One Racing Ltd. Hagan House, Ramparts, Dundalk,
Co. Louth, Republic of Ireland
Phone:
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- Ireland: 042 950 1133 / 042 604 1791
- UK: 020 3989 8687
- International: +353 42 950 1133 / +353 42 604 1791
When you contact us, please include:
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- Your email address
- Your full name as spelled on your account
- A clear description of the issue
- Any relevant dates and times that could help us understand what happened
Want to know more about how we handle complaints? Click here(complaints procedure form) for all the details.