Why can’t I log into my account?
Apologies if you're having issues accessing your account! If you're sure there are no restrictions on your account, please proceed with the following steps:
- Check your password - Make sure it’s entered correctly (it’s case-sensitive).
- Forgot your password? – Click "Forgot Password?" to reset it.
- Use the correct email – Please ensure you’re using the email linked to your BAR 1 Betting account.
- Clear your browser’s cache and cookies - Click the link here for more information on how to clear the cache and cookies on your device.
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Try a different browser or device.
If you still can’t log in, your account may be temporarily restricted. Here’s what you need to verify:
Timeout
You’ll regain access automatically after the timeout period ends.
Self-exclusion
Once the period has ended, please contact Customer Service to restore access if applicable.
Too many log in Attempts
If you enter your password incorrectly three times, your account will be automatically blocked for security purposes. Your account will be temporarily locked for 20 minutes, to unlock your account, please wait for 20 minutes and try to login again.
Pending verification
If we’ve requested documents and haven’t received them yet, your account may be restricted. Please send the required documents as soon as possible to complete the process.
If you are still having trouble accessing your account, please contact our Customer Service team for assistance.
We are committed to delivering an outstanding customer experience. Our dedicated Customer Service Agents are available to assist you from 8:30 am until 12:30 am daily.
Email: help@baroneracing.com
Live Chat: Experience our swift and efficient Live Chat
Phone:
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- Ireland: 042 950 1133 / 042 604 1791
- UK: 020 3989 8687
- International: +353 42 950 1133 / +353 42 604 1791